Shipping policy

Shipping Policy

We are committed to delivering your order as quickly and reliably as possible. All orders are processed within 1–3 business days, excluding weekends and public holidays. Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping times vary depending on your location and selected shipping method. Estimated delivery times are provided at checkout and are calculated from the date your order is dispatched, not the date the order is placed.

Shipping costs, if applicable, are clearly displayed at checkout before payment is completed. We work with trusted carriers to ensure safe and timely delivery of your items.

Please note that delivery times are estimates and may be affected by factors beyond our control, such as carrier delays, customs processing, weather conditions, or peak shipping periods. We are not responsible for delays caused by the shipping carrier once the order has been dispatched.

If your order is delayed, lost, or arrives damaged, please contact our customer support team promptly so we can assist you. For international orders, customers are responsible for any applicable customs duties, taxes, or import fees unless otherwise stated.

This policy does not affect your statutory consumer rights.